Privacy Policy

Last updated: [DATE]

Draft template for legal review. This policy is a starting point, not legal advice. Have it reviewed by a qualified professional (including for India's Digital Personal Data Protection Act, 2023) before relying on it.

Pinakexa Systems ("Pinakexa", "we", "us") respects your privacy. This policy explains what information we collect through https://pinakexa.com/, why we collect it, and the choices you have.

1. Information we collect

  • Information you give us: your name, company, phone number, email address, industry and message when you fill in a demo or contact form, call us or message us on WhatsApp.
  • Technical information: your IP address, browser and device type, and the page you submitted a form from. We use this to prevent spam and abuse.
  • Analytics: if enabled, Google Analytics collects usage data (pages visited, approximate location, device) using cookies.

2. How we use your information

  • To respond to your enquiry and arrange a product demo.
  • To send you information you asked for about our software, apps and website services.
  • To improve our website and services.
  • To protect our website from spam, fraud and misuse.

We do not sell or rent your personal information to anyone.

3. Consent

By submitting a form, you consent to us contacting you about your enquiry by phone, WhatsApp or email. You can withdraw this consent at any time by writing to info@pinakexa.com.

4. Sharing

We share information only with service providers who help us run our business, such as website hosting and email providers, and only as much as they need to provide their service. We also share it when the law requires us to.

5. Data storage and security

Your information is stored on secured servers [HOSTING PROVIDER / LOCATION]. Only authorised team members can access it. We use HTTPS encryption, access controls and regular backups. No method of sending data over the internet is completely secure, but we work hard to protect your data.

6. Retention

We keep enquiry information for as long as we need it to respond to you and for our business records, and no longer than [RETENTION PERIOD], unless the law requires otherwise.

7. Your rights

You can ask us to show, correct or delete the personal information we hold about you, or to stop contacting you. Email info@pinakexa.com and we will respond within a reasonable time.

8. Cookies

Our website uses one session cookie that is essential for form security. If analytics is enabled, analytics cookies are also used. You can block cookies in your browser settings, but some features may not work.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with its "last updated" date.

10. Contact and grievance officer

Pinakexa Systems
Parit Colony, Near Varad Vinayak Mandir, Kabnur, Ichalkaranji 416116, Kolhapur, Maharashtra
Email: info@pinakexa.com 路 Phone: +91 866 832 4508
Grievance officer: [NAME]

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